← Back

Website privacy notice

Last updated 21/05/2026
Scope: this page applies to Rooms in Cambs — the public room-listing site and the applicant / tenant tools linked from it. If you’re an HMO Toolkit subscription customer (a landlord), see the equivalent pages on hmotoolkit.co.uk.

This notice explains what personal data the Rooms in Cambs website collects from visitors and how we use it. It only covers data the website itself handles. If you go on to apply for a room or take up a tenancy, a separate, fuller privacy notice forms part of your tenancy contract pack.

Who we are

Loading operator details…

What this site collects

The website collects only the data you give us when you use it. We do not buy or rent contact lists. We do not run behavioural advertising.

Cookies and similar technologies

Strictly-necessary cookies (your session, your saved cookie choice) are always set so the site can function. All other cookies are off by default and only set if you choose Accept all in the cookie banner. See our Cookie Policy for the full list.

Room enquiries and viewing bookings

When you submit a room enquiry or book a viewing through the site we collect your name, contact details, the room you are interested in, and your answers to the screening questions. We use this to reply to you and to decide whether to invite you to apply.

Contact messages

If you email us or send a message through the site we keep the message and your reply so we have a record of the conversation.

Lawful basis

We rely on legitimate interest (UK GDPR Art. 6(1)(f)) for handling enquiries and viewing bookings — we need to respond to people asking about our rooms. Strictly-necessary cookies rely on the PECR exemption; non-essential cookies are set only with your consent.

How long we keep website data

  • Enquiries and viewing bookings that don’t progress to an application: 6 months, then deleted.
  • Cookie consent choice: until you change it.
  • Contact messages: kept while the conversation is active, then up to 12 months for our records.

If you go on to apply for a room, the retention rules in your tenancy contract pack take over — they cover everything from the application onwards.

Who we share website data with

We don’t sell your data. The site is hosted on UK / EEA cloud infrastructure with appropriate data-processing agreements in place. Where we use a sub-processor outside the UK / EEA we rely on the UK International Data Transfer Agreement or the EU Standard Contractual Clauses with the UK Addendum.

Your rights

Under the UK GDPR you can ask us what data we hold about you, ask us to correct it, ask us to delete data we no longer need, ask us to restrict how we use it, object to processing we do under legitimate interest, ask for a copy in a portable format, and complain to the regulator. To exercise any of these rights, email loading….

How to complain to the regulator

  • ico.org.uk
  • 0303 123 1113
  • Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow SK9 5AF

Changes to this notice

If we update this notice we’ll change the “Last updated” date at the top.